Refund policy

We apply a 30‑day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition in which you received it — unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

To start a return, you can contact us at: info@boutiquenoma.ca. Please note that returns must be sent to the following address: 2695 cĂŽte de Terrebonne, Terrebonne, QC, J6Y 1H3

If your return is accepted, we will send you a return shipping label along with instructions on how and where to send your package. Items returned without first requesting a return will not be accepted.

You can always contact us for any return-related questions at info@boutiquenoma.ca.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.