Return & Refund Policy

Shop with confidence—we’re here to help!

✅ Personalized (Blankets)

  • These items are custom-made, so returns and exchanges are not accepted unless:
    • The item arrives damaged, defective, or with a printing error.
  • If this happens, contact us within 7 days of delivery with:
    • Your order number
    • Photos of the issue
      We’ll arrange a replacement or refund.

✅ Made-to-order items (Pajamas, Petit Bloom Clothing collections)

  • These products are made-to-order, so returns for wrong size, color, or change of mind are not accepted.
  • We only offer refunds or replacements if:
    • The item is damaged, defective, or incorrect.
  • Contact us within 7 days of delivery with:
    • Your order number
    • Photos of the issue
      ✅ No need to return the defective item—we’ll resend or refund.

✅ Other Products

  • Other products:
    • We do not accept returns for change of mind, size, or color on any items.
    • All products are either custom-made or sourced on demand, so returns are only possible if the item is defective or incorrect.
    • Refunds or replacements only for damaged, incorrect, or missing items.
    • In most cases, you don’t need to return incorrect items—just provide photo proof.

✅ Refunds

  • Approved refunds are processed to your original payment method within 5–10 business days.

✅ Friendly Tip

Check our size guides before ordering to avoid sizing issues. If you have questions, we’re happy to help before you buy!